Privacy policy

Last Updated: December 8th 2023

This Privacy Policy explains how AJL Financial Solutions (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when accessing or using our website [www.ajlfs.co.uk] (the “Website”). We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our Website, you consent to the terms and practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you visit or use our Website, we may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, billing and shipping address, phone number, and payment information. We collect this information when you place an order, create an account, subscribe to our newsletter, or interact with us through our contact form or live chat.

1.2 Usage Data: We also collect non-personal information about your interaction with our Website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This information is collected through the use of cookies and similar technologies. You can find more details about the use of cookies in section 4 of this Privacy Policy.

2. Use of Information

2.1 Personal Information: We may use the personal information you provide to process your orders, fulfill your purchases, and deliver the products to you. We may also use your information to communicate with you regarding your orders, respond to your inquiries, provide customer support, and send you promotional offers or newsletters if you have subscribed to them. We may also use your personal information to improve our products, services, and overall user experience.

2.2 Usage Data: We use the non-personal information collected through cookies and similar technologies to analyse trends, administer our Website, track user movements, and gather demographic information. This information helps us understand how visitors use our Website, allowing us to enhance its functionality and tailor our content to better serve our users.

3. Data Sharing and Disclosure

3. 1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our Website, conducting our business, and providing services to you. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.

3.2 Legal Compliance: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose your information to enforce our Terms of Service or protect our rights, property, or safety, or the rights, property, or safety of others.

4. Use of Cookies

4.1 Cookies: Our Website uses cookies, which are small text files placed on your device by a web server when you visit our Website. We use cookies to enhance your browsing experience, analyse usage patterns, customise content, and provide relevant advertisements. You have the option to disable cookies through your browser settings, but please note that some features of our Website may not function properly if cookies are disabled.

5. Data Security

5.1 Security Measures: We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Websites

6.1 External Links: Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of those websites before providing any personal information.

7. Your Rights

7.1 Access and Modification: You have the right to access, modify, or delete the personal information we hold about you. You can update your personal information by logging into your account on our Website or by contacting us directly. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. Changes to this Privacy Policy

8.1 Updates: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

9. Contact Us

9.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using our contact form.

9.2 By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.